THE LOOP APPROACH - Sebastian Klein, Ben Hughes

* Before you can change how you act, you have to change how you think

* LOOP MINDSET:

- Move from predict-and control mindset to sense and respond thinking

- Purpose orientation: Greater driving purpose

- Autonomy and self-organization

* LOOP APPROACH:

- Focus on teams, tensions and roles to empower organizations to become more agile

- A step by step strategy that empowers individual teams to execute small changes independently.

- Provide team members with a framework for communicating such tensions, and to encourage the team to work to solve them.

- Employees can hold a number of roles at the same time

- Implement by 3 workshops:

+/ Module 1: Clarity - its alignment (The purpose playoffs: two sentences for purpose) => People potential (clarify team members' skills and strengths) => Personal profile => Better definition of roles

+/ Module 2: Results: Personal effectiveness (Getting things done-GTD method by David Allen: all demands on your attention and then empty it by categorize: Irrelevant-Information-Events-Actionable items: 2 minutes rules => Done immediately or go to task-within half an hour/project) => Team Effectiveness (How to solve tentions-Four Spaces by Tom Thomison, Operational space (Sync meeting); Governance Space; individual Space; Tribe Space

+/ Module 3: Evolution - high adaptability: governance meeting - decentralized management method => Integratuve decision making process (IDM)-7 steps: Share problems - Ask Qs - Reaction round - Emendation and clarification - Objection round - integration round

=> Nonviolent communication (NVC): Observe what is objectively happening - articulate how you feel about this - Identify which needs of yours are affected - Frame your needs in terms of a request to the other person

THE ONE THING - Gary Keller & Jay Papasan

 * 80 percent of your results or outputs are always delivered by 20 percent of your work or inputs => Prioritize your to-dos – they are not all equally important.

* Mark Twain once said “The secret of getting ahead is getting started. The secret of getting started is breaking your complex overwhelming tasks into small manageable tasks, and starting on the first one.”

*  “focusing question”-“What’s the ONE thing I can do, such that by doing it everything else will become easier or unnecessary?”

- First, on a macro level: the ONE thing you want to do and achieve in life.

- Second, on a more practical, short-term level: the ONE thing you can do right now.

* Use discipline selectively to form enduring good habits.

- One habit is just the start. Habits are much easier to maintain than to begin, so once something becomes a habit, you can shift your discipline into forming a new one and then build them up sequentially. 

* Pick one thing and give it your undivided attention.

* Full-strength willpower requires a full tank, so plan your day so that you can avoid making key decisions or judgments when you’re running low.

* At a developer’s conference in 1997, Steve Jobs explained, “When you think about focusing, you think ‘Well, focusing is about saying yes.’ No! Focusing is about saying no.”

* With a goal in place, you can start planning the steps to reach it, but it’s even better if you also visualize each step along the way, as this motivates you and prepares you for the road ahead.

- Defining a goal – the ONE thing we want to do and achieve in life – is something we should all strive toward.

* They are called work, family, health, friends and integrity. And you’re keeping them all in the air. But one day you finally come to understand that the work ball is made of rubber – if you drop it, it will bounce back. The other four balls are made of glass.”

- The trick is to prioritize your work time ruthlessly to focus on professional goals. In your personal life, neglecting any area can be perilous; 

WHAT EVERYBODY IS SAYING - Joe Navarro

 * Body language is the key to understanding people's real thoughts => Limbric brain - Honest brain: cause our bodies to express throughts we are having even when we are not aware of it.

- Nonverbal signals from feet and legs are important: they are easy to notice and they affect the rest of the body.

- Our hands are the most sensitive body parts when reacting to stress or discomfort.

* Good observational skills are about being aware of multiple signs. Together, all these signs make up a concerted study.

* Pay attention to how their verbal and nonverbal expression match.

THINK & GROW RICH - Napoleon Hill

 * Goal setting and detailed planning are the basis of every achievement

* Have self-confidence and an unwavering faith in yourself (auto suggestion describes a way of influencing yourself by thinking very specific and purposeful thoughts or ideas)

* Knowledge is power: willingness to continue learning throughout your life (learn everyday); network with experts

* The workshop of the imagination: 

- Creative imagination - new things

- Synthetic imagination - rearrange old ideas into new combinations

* Knowing your own strengths and weaknesses

* Positive emotions are the key to a successful life

* Successful people ảe remarkable for their determination and steadfastness

* Only the persistent, endurance will succeed:

- Concrete goals and develop a brining desire to achieve it

- Thorough and precise plan to support the implementation of your goals

- Not allow yourself to be influenced by negative and disheartening opinions

- An intimate, trusting relationship to a person or a group that provides you with support and assisstance

* Being smart and surrounding yourself with smart people

WORK RULES - Laszlo Bock

 * Goolge's culture: mission - new way of working, transparency - update weekly and 30min Q&A and voice

* Hire the exceptional employees: Hire the best: resilience and ability to overcome the obstacles and train the average

* Make decision making: use the data

* 10,000 hours to become expert in any particular skill. But research by Anders Ericsson shows that the best way to master a skill is to split the work into smaller tasks and aim for specific improvement in one of thses small tasks through repetition, feedback and correction.

* Use the best employees/managers in the organization to do the training.

HOW TO MAKE PEOPLE LIKE YOU IN 90 SECONDS OR LESS - Nicholas Boothman

 * When you first meet someone, pay attention to your body language. eyes and facial expression. Lean slightly toward the other person to subtly indicate interest and openness

* Improve your rapport with others by adopting useful attitude:

- Consider your end goal and the approach that will help you reach it efficiently

* To be likable and credible to others, display open and consistent body language. What you say, how you say it and the signals your body sends while you are saying it all need to be aligned.

* The key to good conversation is asking the right questions and knowing how to listen. Open questions are good to make conversation flow. When you want to say something, remember, first, not to interrupt the other person and second, to enthusiastically respond to what has been said.

* People perceive the world by filtering stimuli via one of three different senses: Visual (look up and left-right), auditory (left or right) or kinesthetic (down to other side). By matching your responses to a person's dominant sense, you can make that person like you more. 

THE SPEED OF TRUST - Stephen M.R.Covey & Rebecca R.Merrill

 - (Strategy x execution) x trust = results

- Foster self-trust:

+/ Integrity" do what you say you will do

+/ Intent: analyze and redefine your motives => Am I really listening to this person? & Keep learning

+/ Results

- Improve your behavior to increase trust:

+/ Tell the trust

+/ Respect others by showing that you care (tried and trust thank you notes, acknowledge the contributions; Avoid bad mouthing people

- Trust for internal stakeholders: observe alignment

- Trust for external stakeholders: Good reputation

- Trust for Societal stakeholders: contribution

JUST LISTEN - Mark Goulston

* Listening is a key to overcoming resistance and initiating progress

* Our brain is divided into 3 different layers:

- Repitilian: react to the immediate situation => Actions

- Mammalian: our emotions

- Reasoning: collecting and analyzing data and developing logical next steps

* Showing vulnerabillity is empowering and gives others the chance to listen to us

* Atmosphere of equality: Side by side approach: Ask questions adn follow up with more questions with the others' interest 

HERO HABITS- Hugh Culver

 HERO HABITS

TO SELL IS HUMAN-Daniel H.Pink

 * Seller: Service-oriented, asking the customer questions and helping him understand the flood of information available online.

* Salespeople are ambiverts = middle ground between introvert and extrovert

* Honesty and service (Questions and help customers) are the new tenets of sales => ABC of selling: Attunement, Buoyancy, Clarity

- Attunement: see things from other people's perspectives and act accordingly

- Buoyancy: overcome rejection before, during and after it happens: stay afload in a sea of rejection and  keep selling day after day, without losing faith => Interrogative self-talk helps you prepare for and deal with problems. & Stay POSITIVE

- Clarity: Move others by helping them see their problems and solutions more clearly => Ask questions to customers for comparison with limited options => help them to solve their problems.

* Modern pitches need to be short and engaging (Rhymying pitches)

* Techniques from improvisational theatre (listening fro offers; make your partner look good; yes, and & yes, but

* Make your efforts personal and purposeful