THE SELL-Fredrik Eklund

 - When you are selling something, what you are really selling is |YOU| => Make others WANT YOU!

- Keep a positive attitude and remember that life is 10% what happens to you and 90% how you respond to it.

- Figure out what makes you feel fulfilled. Devote yourself to something you love and dream BIG!

- Practice presenting yourself confidently in 30 seconds or less.

- Good Impressions: Appearance; healthy and physically fit. Work on your charm (use their name, listen thoughtfully and stay interested in who they are) and humor.

- When selling:

+/ Be clear, concrete and personal all at the same time

+/ Make it a dialogue

+/ Be prepared

- Build your team

THE BURNOUT FIX - Jacinta M.Jimenez

* Dramatic success is created through gradual, sustainable growth

* When you are developing your skills, you should set goals that lie just outside of your comfort zone-with the right amount of tension.

* Steps to take to make out of the burnout: analyze the situation - small stretch goal - Actions with reflection.

* Mindfulness reduces  stress and the risk of burnout

=> Make you curious instead of anxiety

=> Actively compassionate stance toward yourself

=> Exam the gathered information (What have you learned about your thought and what fuels them?)

* Make time for silence, sanctuary and solitude in your daily life 

=> Disconnect from technology

=> Spend time in nature

=> Build calm into our lives is solitude (journaling for 10 minutes before getting up in the morning)

* Seek out support and connection and set up a diverse network

* Create a personal mission statement will allow you to stay on track

=> What brings meaning to your life? Go back to your core and explore what your values are: Pick 5 values that are most important to you

=> Identify your unique skills: three top skills

=> Identify your meaningful pursuit: impact in your life

* Leaders should create a healthy, dynamic work environment

=> Allow employees a sense of agency (They feel in control of their workload and how to carry their tasks => Leaders to create clear expectations; reasonable demands and don't micromanage them + give honest feedback.

=> Create an equitable workplace: honesty and transparency

* Make a "to-don't" list

 

THE EIGHT ESSENTIAL PEOPLE SKILLS FOR PROJECT MANAGEMENT - Zachary Wong

 
* Successful leadership is all about adapting strategy to the facts on the ground.

* Modern businesses are increasingly becoming more democratic structures. Staff don't want just paychecks but an opportunity to realize their potential => Wedge structure, not pyramid structure.

=> Layers: Individual contributors - Work teams - Management

* Team leaders manage by 2 steps:

- Find out whether a problem is an individual, team or management issue [Individual issues are checked bu ERAM model (Expectations, Resources, Ability and Motivation)]

- Decide whether need to make a referral

* Leadership is about being friendly, not friends. Friendliness is a behavior rather than a relationship.

* Team espouse inclusiveness: involve employees in day-to-day processes and keep them in the loop-the place of safety, trust and support that makes the workplace feel like a second home (We spirit).

=> Different personality types: rationals, guardians, idealists and artisans => Know how to motivate the staff 

* Reward your team's hard work: SCOOP your praise: Make it sincere; consistent, on time, on values and personalized.

* Deal with bad behavior/struggling staff: Past (Active listening with evidence)-Present (diagnosis, problem or personal issue)-Future model

* Success means focusing on team behavior: external or internal/goals and values => Define core values and behavior you expect.

=> Four types of consequential responses to behavior: positive reinforcement (encourage people to repeat their actions through praise) - negative reinforcement (reprimands someone) - Non-response - Punishment

* Business is all about risk-taking. Three uncertainties of risk-taking: circumstance - ability - failure

=> Risk-taking is the opportunity to help people

* Manage your bosses with can-do attitude which brings a halo effect

* Use the 80% rule to keep meetings on track.

INFLUENCER - Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, AI Switzler

 - To influence others:

+/ Pinpoint the goal you are striving for (tangible, measurable, timeframe)

+/ Focus on behaviors that will get you there

• Motivational interviewing-William Miller
• Storytelling

- A great way to influence people is to help them reach a goal that they already share with others

- A reward will energize and strengthen that commitment, even minor rewards can influence people to produce unexpectedly positive results.

- Changing a person's surroundings or everyday objects are subtles, yet profound means of having influene.

RITUALS ROADMAP-Erica Kesmin

* Rituals help us find meaning during uncertain times, they ground us, they offer us security.

* What  make rituals work:

- Rise beyond the practical

- Three Ps: Greaters Purpose/Improved performance/psychological safety 

=> Social cohesion and engagement

* To have a successful day, turn your morning routine into a ritual

- Your working day: Create a new pre-work activity

- Monk Mode Morning (Professor Cal Newport): Not answer emails of phones, not meeting in the morning or hour of meditation.

=> Ask yourself: In what mindset do you want to start your day?

* Transform meetings into gatherings by instilling presence and purpose

- Open meeting with questions: Why are we gathering here in the first place? How is this meeting different from any other? (Purpose)

- Chiming in ritual (Presence): ring a belt, rotating cast; 

* Teams that eat together, stick together: it works if the workplace values live up to the Three P

* The soft stuff is crucial to making a workplace truly human

- At Black Sheep: all employees celebrate a member's first anniversary by an outing and do whatever that person likes best.

* Rituals makes ending meaningful:

- At GoHealth Urgent Care: an end-of-day email which recounts what happens that day

- Rituals on Fridays

=> Best Rituals come from the bottom up